Shipping policy

Shipping provider

All orders are shipped with DHL GoGreen from our studio in Bochum, Germany. We aim to offer climate-friendly delivery and work with reliable partners for safe and timely shipping.

Shipping area

We currently ship within Germany and to other EU countries. If your country is not listed at checkout, feel free to contact us.

Shipping costs

Shipping within Germany is free for orders of €80 or more.

For orders under €80 within Germany, a flat shipping fee of €5.99 applies.

Shipping to other EU countries is free for orders of €130 or more.

For orders under €130 to other EU countries, a flat shipping fee of €13.99 applies.

Shipping times

All items are made to order. Orders are typically shipped within 3–7 business days. You’ll receive a confirmation email with a tracking link once your order has left our studio.

Packaging

We pack your items plastic-free and with care – using minimal, recyclable materials designed to protect your products and the planet.

Returns

For details on returns and cancellations, please refer to our Return & Refund Policy.